Seasonal agreement form 2024

Terms of seasonal pitches

Whats NOT included:

• Anyone staying in your tourer while you are at The Laurels, who is not named on the agreement form, these persons will be required to pay the relevant nightly charges. i.e. £6 per extra person & £3 per extra dog. (Additional cars may be parked in the storage area out of peak weeks only, during peak weeks all vehicles MUST be able to fit on your pitch)
• If anyone stays in your tourer when you are NOT at The Laurels and they are not named on the agreement form, they will be required to pay a nightly pitch fee – this is a reduced fixed pitch fee no matter what date they use your caravan. i.e. £20 per night to include 2 persons then £6 per extra person and £3 per dog. (Additional cars may be parked in the storage area out of peak weeks only, during peak weeks all vehicles MUST be able to fit on your pitch)
• Winter store for 2024/25 is £220 from 1st November - 31st March
• Summer storage for part seasonals is £115
• If part seasonal customers wish to use their van during the period it is in store you MUST advise the park managers dates the van will be coming out of store before the vans go into store. As you are aware the vans are tightly stored and if the managers know in advance of a holiday planned by a part seasonal customer they will leave this van nearer the front, it we are not told before they go into store we cannot guarantee being able to get it out in the middle of summer.
• We require you to leave the caravan ready to tow off pitch i.e. all legs lifted at the end of the season / for part seasonals when you come off in July also.

Anything else I should know?

• You will need to keep your caravan exterior clean and tidy; we can do this for you for an extra cost prior to the start of season. Price TBC.
• Legs, locks, handbrake etc must be kept oiled or greased and in good condition to enable easy movement of your caravan for pitch maintenance etc. If this is not done there is an extra charge to cover the additional time taken to move your caravan.
• We will mow the grass as close as possible to your caravan and awning, but trimming the grass by hand close to your van & awning will be your responsibility. If you would like us to do this for you on a regular basis we have introduced a fixed fee of £40 to cover the additional time taken throughout the season.
• Electric leads MUST be unplugged when you go home UNLESS you intend to return within 7 days.
• Our pitches have a 10amp electric supply.
• Gazebos, windbreaks, barbeques, water barrels, gas bottles etc must not be left on the pitch while you are away.
• Full seasonal pitch holders (grass or gravel) & part seasonal gravel pitch holders can leave your awning up at their own risk (this is not advised in April & October unless you are staying on site)
• Part seasonal pitch holders on GRASS pitches must not keep their awning up for extended periods / whilst you go home due to the grass being killed as we need to use the pitches during the summer for tents.
• Everyone on grass pitches must use a breathable groundsheet and full seasonals when you go home if the awning is staying up this is lifted to help the ground recover.
• Friends and Family are welcome to visit you whilst you are on site but you must inform the managers before they arrive so they can let you know if we have space for them to park if they cannot fit on your pitch, during peak weeks we do not have space for second cars, they must fit on your pitch.
• We need to hold a set of keys for your caravan and any clamps or safety locks.
• You must have an insurance policy in place for your time on the park, including when your van is in the storage area.
• The proprietors cannot accept any responsibility for damage incurred to your caravan whilst at The Laurels.
• We now operate a maximum of 28 consecutive days staying on site with 7 days off the park in between stays.

Booking Conditions

We do not operate a cancellation scheme and would advise customers to seek their own cover to safe guard themselves if they find they have to cancel the agreement with us.

• The Seasonal Pitch Fee you pay helps us to run the Park. You will see some of our work when you are using your Caravan. Other work may be done when you are not here, including when the Park is closed. There will be times when we do not allow you to use the Caravan. The Agreement Period may be less than the full calendar year. Exceptionally, a change in relevant laws and regulatory requirements may temporarily prevent us from doing so during the Agreement Period (“Exceptional Park Closure”). Such changes may also prevent us allowing you to use some of the Pitch Services, or the Park Services, even though we allow you to use the Caravan (“Exceptional Withdrawal of Services”). The Seasonal Pitch Fee will remain due throughout any such time. This reflects the long-term commitments we make to each other for the full Agreement Period. We will still be complying with our obligation to allow you to keep the Caravan on the Pitch. We will still be committed to allowing you to use it for holiday and recreational purposes when circumstances allow, to supplying the Pitch and Park Services when we are able and to insuring and maintaining the common parts of the Park.
• The terms “Exceptional Park Closure” and “Exceptional Withdrawal of Services” include government changes in law due to covid-19 or any other pandemic. In these circumstances no refund or credits will be given.
• Transferring your pitch to new owners - we are currently not allowing seasonal pitches to be transferred to new owners, if you sell your caravan this must be an off site sale. This is due to us having a large waiting list of customers already waiting for a seasonal pitch with us and it would not be fair for someone to jump the list.
• Seasonal pitch cost is made up of a base cost which covers the part seasonal dates and includes 2 people, 2 dogs and 300 units of electricity. You can then pay extra for things like additional persons, summer storage or upgrade to full seasonal to stay on pitch for the school summer holidays (this also includes and additional 100 units of electricity).
• Deposit payment 25% deposit is due when you are securing your pitch, and no later than 15th September, this is non-refundable
• Balance payment is due two month prior to arrival (1st February) once this payment has been received refunds will not be made. If you wish to pay your balance in cash on arrival please inform Jo & Sarah. Any balances that are not paid by the 1st February without prior arrangement will incur late payment fees of £50 per week.
• Bookings can only be accepted from families or couples where the booking member is over 21 and is part of the holiday party.
• Seasonal touring pitches are for holiday use and not for living on site and certainly not working from site.
• Your seasonal pitch is for named persons on the agreement and friends / family who pay the additional charges. You are prohibited from sub-letting your tourer / motorhome.
• You agree that a breathable ground sheet will be used in your awning and picked up when you are not on site, this allows the grass to recover.
• If we find that this is not the case you will be liable to pay the costs incurred to repair the ground.
• The Laurels Holiday Park MUST hold a set of Keys to your caravan and any locks that you have for your caravan. At the end of the season if your caravan is to be left on its pitch for the winter, it is Important that you leave your caravan packed away ready for us to move your caravan to enable us to cut the hedges either side of your caravan.
• The Laurels Holiday Park is not responsible for your touring caravan / motor home, any awnings and contents of your van also any safety issues regarding your van.
• Visitors must check in with managers and must be able to park on your pitch.
• All our customers / visitors are requested to respect the peace and enjoyment of fellow guests and sleeping children.  All noise, radios, TVs etc to be kept to a minimum and dead quiet after 10pm.
• Our speed limit is 5 miles an hour  no vehicles to be driven past the toilet block and children’s play area.
• Any vehicles, trailer, awning & gazebo must fit onto your pitch.
• Please do not tie washing lines to trees, these damage and even kill off our trees.  If you wish to erect a washing line, you may if you wish put up a rotary line, however, we ask that this be out of sight please.
• Storage boxes can be put on pitches (full seasonal pitches only), at the back of your pitch.
• Dogs must be kept on a lead at all times, except in dog walk area.  No dogs allowed in toilets, laundry room or left unattended in awning, caravan or car. Please pick up after your pet and place in a sealed bag, deposit in the bins provided.
• Parents or guardians are responsible for the safety and well being of children in their charge, especially in the play area and on the trampoline.
• Rules must be adhered to.  No ball games in car park, roadways, empty pitches.  Please use designated area.
• The proprietors cannot accept responsibility in respect of any personal injury or loss/damage to visitors and their property however caused.
• The owners and managers reserve the right to deny access or eject any persons who in their opinion are in breach of booking conditions.
• All prices are inclusive of VAT

If you wish to proceed and reserve a pitch, please complete the agreement form at the bottom of this page.

To reserve your pitch a deposit of 25% is required, once you have received a confirmation email from us that your booking has been processed please use the link on the email to pay your deposit by card online.

Deposits for existing seasonal customers should be paid no later than September 15th.

Balance payments are then to be paid in full by 1st February. Any balances that are not paid by the 1st February without prior arrangement will incur late payment fees of £50 per week.

All payments are non-refundable. We do not operate a cancellation scheme and would advise customers to seek their own cover to safe guard themselves if they find they have to cancel the agreement with us. 

Once your booking is processed you will receive a confirmation email with a link to pay your deposit by card online.

If you have any problems paying online let us know.